Defects Management and QUality Control
Build With Quality. Track Perfection.
Quality management is a continuous process, not a final checkbox. Plexa's Quality & Defect management solution transforms how you monitor, maintain, and verify quality standards from project kickoff to completion—providing digital tools that proactively identify issues, streamline remediation, and document compliance throughout construction.
Quality control command center
Keep your project quality on track with our intuitive defect management system. View all defects in one organized list with clear status indicators. Filter and sort by location, trade, priority or assignment to focus on what matters most. Color-coded status tracking ensures nothing falls through the cracks.

Streamlined defect creation
Document quality issues in seconds with customizable defect templates. Specify precise locations using interactive floor plans. Assign responsibilities automatically based on trade or defect type. Add multiple photos with markup directly from your mobile device while on site.

Deep-dive defect detail
Dive into the specifics of each quality issue with comprehensive defect details. Track the complete history of actions, comments and status changes. Attach photos documenting the issue and its resolution. Enable collaboration between all stakeholders with threaded conversations that maintain context.

Quality metrics that matter
Transform your quality data into meaningful insights with powerful defect reporting. Identify recurring issues by trade, location or defect type. Track resolution times and measure performance against targets. Generate custom reports for client meetings and project reviews with just a few clicks.

Your Current Process vs. Your Future Process
A side-by-side look at what quality and defect management delivers.
Function
Traditional Systems
Plexa Integrated Quality
Quality Inspections
Paper-based forms, manual photo attachments
Digital ITP management with mobile capture, real-time updates, and automatic notification workflows
Inspection Evidence
Separate photos, disconnected from inspection points
Geo-tagged photos linked directly to specific inspection criteria with timestamp verification
Inspection Reporting
Manual compilation of inspection results
Automated reporting with real-time dashboards showing completion rates and non-conformance trends
Defect Identification
Manual recording on drawings or spreadsheetsEmail trails and disconnected documentation
Visual capture with precise location tagging on digital drawings and 360° photos
Defect Classification
Inconsistent categorization systems
Standardized classification by type, severity, location, and responsible party
Defect Assignment
Email notifications and manual tracking systems for contracts, variations, and payments
Automated assignment with push notifications and escalation for overdue items
Resolution Verification
Email notifications and manual tracking
Digital verification with photographic evidence and electronic approval workflows
Defect Analytics
Limited or non-existent
Comprehensive analytics identifying patterns by location, trade, and defect type
Quality Assurance
Disconnected from defect management
Integrated quality-defect system that links inspection failures to systematic improvement
Still in doubt if Plexa is a solution for you?
Over 500 construction projects delivered successfully with Plexa. Ready to transform your construction management?
Book a personalized demo to see how our integrated platform can streamline your operations.

ONSITE CONTRACTORS
87
ONSITE PERSONNEL
240
Observations
4

Closed defects
16
+25%
Open defects
214
+56%
Open vs closed defects
126
214
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