Defects Management and QUality Control

Build With Quality. Track Perfection.

Quality management is a continuous process, not a final checkbox. Plexa's Quality & Defect management solution transforms how you monitor, maintain, and verify quality standards from project kickoff to completion—providing digital tools that proactively identify issues, streamline remediation, and document compliance throughout construction.

Quality control command center

Keep your project quality on track with our intuitive defect management system. View all defects in one organized list with clear status indicators. Filter and sort by location, trade, priority or assignment to focus on what matters most. Color-coded status tracking ensures nothing falls through the cracks.

Plexa UI - Defects Management

Streamlined defect creation

Document quality issues in seconds with customizable defect templates. Specify precise locations using interactive floor plans. Assign responsibilities automatically based on trade or defect type. Add multiple photos with markup directly from your mobile device while on site.

Plexa UI - Create Defect

Deep-dive defect detail

Dive into the specifics of each quality issue with comprehensive defect details. Track the complete history of actions, comments and status changes. Attach photos documenting the issue and its resolution. Enable collaboration between all stakeholders with threaded conversations that maintain context.

Plexa UI - Defect Details

Quality metrics that matter

Transform your quality data into meaningful insights with powerful defect reporting. Identify recurring issues by trade, location or defect type. Track resolution times and measure performance against targets. Generate custom reports for client meetings and project reviews with just a few clicks.

Plexa UI - Defects Summary

Your Current Process vs. Your Future Process

A side-by-side look at what quality and defect management delivers.

Function

Traditional Systems

Plexa Integrated Quality

Quality Inspections

Paper-based forms, manual photo attachments

Digital ITP management with mobile capture, real-time updates, and automatic notification workflows

Inspection Evidence

Separate photos, disconnected from inspection points

Geo-tagged photos linked directly to specific inspection criteria with timestamp verification

Inspection Reporting

Manual compilation of inspection results

Automated reporting with real-time dashboards showing completion rates and non-conformance trends

Defect Identification

Manual recording on drawings or spreadsheetsEmail trails and disconnected documentation

Visual capture with precise location tagging on digital drawings and 360° photos

Defect Classification

Inconsistent categorization systems

Standardized classification by type, severity, location, and responsible party

Defect Assignment

Email notifications and manual tracking systems for contracts, variations, and payments

Automated assignment with push notifications and escalation for overdue items

Resolution Verification

Email notifications and manual tracking

Digital verification with photographic evidence and electronic approval workflows

Defect Analytics

Limited or non-existent

Comprehensive analytics identifying patterns by location, trade, and defect type

Quality Assurance

Disconnected from defect management

Integrated quality-defect system that links inspection failures to systematic improvement

Still in doubt if Plexa is a solution for you?

Over 500 construction projects delivered successfully with Plexa. Ready to transform your construction management?

Book a personalized demo to see how our integrated platform can streamline your operations.

Plexa Dashboard - Kanban Board

ONSITE CONTRACTORS

87

ONSITE PERSONNEL

240

Observations

4

Plexa Dashboard - Overall Project Budget

Closed defects

16

+25%

Open defects

214

+56%

Open vs closed defects

126

214